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Help & FAQs

    Group/Corporate/School/Library Subscription Please contact us for your specal needs.

When to expect my first issues?
Your first magazine will start arriving within 6 to 16 weeks after we receive your order, it does depend on the the magazine published frequency and the publisher's schedule.

Once you've placed an order, it takes one to two weeks for your subscription to be received and scheduled by the publisher. Your subscription is then added to the publisher's next production cycle and shipped via standard mail.

Because most magazines are printed months in advance, and each printing is pre-allocated only to the amount of subscribers at the actual time of printing. Thus, an order received in September might actually commence in December, as September's issues were already printed back in July. There is very little difference in the processing time whether one orders directly through the publisher, or through a subscription agent, like MagazineLand.com.
And this is why Subscriber A takes 7 weeks whilst Subscriber B takes 12 weeks to get the same subscription.
If your monthly subscription was ordered and received by the publisher in November, and the December issue has already shipped in the middle of November, your order may be added to the January mailing.

Please be assured that these are the USA magazine standard industry lead times, although it can vary from publisher to publisher. The actual delivery date of your first issue will depend on when the next issue is scheduled to be distributed by the publisher and how frequently the magazine you've ordered is published, although our system does allow the fastest processing possible.

Rest assured, your subscription starts when you receive your first issue--not when you place your order. If you subscribed for 12 issues, you will receive all 12.

Some magazines are not published according to a regular schedule, nor can their publishers always promise in advance when the next issue will be available. Rest assured that if you place an order for such a magazine, you will receive new issues as soon as they are available.

If you have not received your subscription within the expected time frame, please contact customer service.

How do I change my address?
The U.S. Postal Service will only forward your magazines for 60 days.

If you are moving and need to change your address, please go to Customer Services to submit a support ticket for the changes.

The United States Postal Service also provides a easy way to change your address. Just call 1-888-255-7982, Monday - Saturday 9:00 A.M. - 6:00 P.M. For faster service have your magazine labels available when you call.

Do you ship to my country?
Currently, we only ship to U.S. address.

The actual start date of a subscription does depend on the published frequency and the publisher's schedule. If your subscription doesn't start within our expected time-frame, please contact our customer service center, and we will investigate your case, if we can't get your subscription started after the investigation, we will give you full refund.

Can I renew my current magazine subscription with you?
We can renew most of the popular magazine subscriptions for you. It's best to renew several months before your subscription expires to make sure you don't miss any issues. In order to correctly renew a current subscription, make sure the name and address you show for the renewal is EXACTLY the same as the name and address on your current magazine shipping label.

How do I know the expiration date of my current subscription?
If you see the address label on your magazine, you would get the information something like below. The second line 'JUN 98' in this case is the expiration date of your magazine subscription.

6 65F * * * * * * * * 5- DIGIT94966
56789 GHH 00602031 A57L JUN 98
MAGAZINE READER 05#M7
PO BOX 1147
SAUSALITO CA
94966

Can I consolidate all of my new and renewal subscriptions?
We are able to renew most of the existing subscriptions you may already have. To ensure the best service, select "Renewal" when placing your magazine order. On the checkout form, please be sure to enter the same name and address as it already appears on your current magazine address label, and we will do the rest for you.

Will you renew my subscription automatically?
Unless you renew it, we will never automatically renew your subscriptions.

How early should I renew my current subscription?
You should renew your subscription at least 2 months before the expiration date to insure you don't miss any issues. You can renew your subscription with us even if you purchased the original subscription somewhere else.

We recommend you can to order your renewal even earlier! All renewals are added on to the end of your current subscription and would not be duplicated.

Currency
All price listed on this site are U.S. dollar unless it is stated.

Sales tax and shipping fee
Your subscriptions are shipped via standard mail from the publisher's fulfillment office (company). We don't charge any sales tax, shipping fee nor handling fees, there are no any hidden fees.

Refunds, Returns & Cancellation

  • If the publication is a weekly, you should start to receive your first issue in approximately four to six weeks,
  • Bi-weeklies and monthlies take approximately six to ten weeks to start.
  • If the magazine publishes bi-monthly or quarterly, receipt of your first issue may take as long as ten to twelve weeks to start.
  • All orders can be cancelled as long as the cancel request is received within 48 hours of the time the order is placed. After that, in most cases cancellations will not be accepted.
  • If your subscription doesn't start within above stated period, we will investigate case by case, if we can't get your subscription started after the investigation, you will get full refund.
  • We are not responsible for any quality related to magazine content, media and printing.

  • What we do and do not guaranteed
    We do guaranteed:
    We guarantee you receive all issues of your subscriptions.
    In most cases, the subscriptions will start within our expected time-frame. But the actual start date of a subscription does depend on the published frequency and the publisher's schedule. If your subscription doesn't start within our expected time-frame, please contact our customer service center, and we will investigate your case, if we can't get your subscription started after the investigation, we will give you full refund.

    We do not guaranteed: Since we are a magazine subscription agency but not a publisher, we do not guaranteed any magazine quality related to content, media, printing, etc. If you concern about it, please go to any newsstand for a review of the magazine first.

    Payment Methods
    We accept payment by VISA, MasterCard, AMEX and PayPal

    Can I order a subscription to the person/address defer to my billing address?
    Yes, you can send as many subscriptions as you like to any person defer to your billing address. During the checkout processes, you will be able to specify the mailing address of the subscripion.

    Can I order a subscription to a prison address?
    Yes, as long as the address is deliverable by standard mail.

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